Genesys's Upwork program

This is how Genesys works now

Welcome to Genesys’s Upwork program

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Genesys decided to partner with Upwork so teams across the business can scale strategically on the world’s largest work marketplace.

Learn more about what’s available to you and your teams, including resources to support your next project.

Get started

Questions? Contact your dedicated team at genesys-support@upwork.com.

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Why Upwork

Why Upwork
  • Access highly skilled in-demand talent choosing to work independently
  • Scale up or down quickly to meet business demands
  • Get greater visibility into hiring, including ratings and reviews on past projects
  • Find and onboard talent faster and at a lower cost than traditional staffing

WORK, SMARTER.

At Upwork, we’re here to help AI work for your business. Partner with AI talent to find quick, efficient solutions.

Find an expert

What your colleagues say about Upwork

Upwork helps Genesys save time and money

Upwork makes it easy to quickly complete projects with trusted independent professionals

Genesys results to date

360+

Projects Completed

4.5

Time to Hire

4.86/5

Client Satisfaction

30+

Countries Engaged

How Genesys is getting work done on Upwork

Genesys Soars Through Web Development Projects On-Time & Under-Budget
The Problem:

The development team at Genesys was consistently up against tight deadlines, and internal resources were not able to deliver their highest quality work on time.

The Solution:

In order to efficiently and consistently produce excellent work and meet deadlines, the team at Genesys looked to Upwork to find additional help. In less than one week, Genesys was able to assemble a Virtual Talent Bench with 40+ developers from 26 different countries who were available to jump into projects on demand.

The Impact:

Since assembling this virtual team, Genesys has met web development deadlines with ease and completed over 350 projects with an estimated cost savings of $3,247,825. All 40+ developers have maintained a 4.9/5 customer rating.

Talent Spotlight

A few, top-rated vetted experts you can hire for your next project

Upwork is a total talent solution for Genesys

Teams engage in different ways based on business needs
Source talent

Your colleagues come to Upwork to find, hire, and manage project contracts with independent talent, all while complying with applicable worker classification laws.

Bring your own talent

When teams already have pros they like to work with, they can bring that talent to Upwork. This lets them hire, pay, and manage those contracts in line with worker classification laws.

Large project support

For more complex projects, Upwork helps your colleagues build the right team of independent talent—and even get end-to-end project management support.

For questions & additional support

Connect with your dedicated team at genesys-support@upwork.com

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For internal questions or references, reach out to

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Resources to help you get started

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Resources to help you get started

Other useful links

To get started, activate your account to join your colleagues on Upwork. Or contact your dedicated team at genesys-support@upwork.com