Airbnb's Upwork program

This is how Airbnb works now

Welcome to Airbnb’s Upwork program

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Airbnb decided to partner with Upwork so teams across the business can scale strategically on the world’s largest work marketplace.

Learn more about what’s available to you and your teams, including resources to support your next project.

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Why Upwork

Why Upwork
  • Access highly skilled in-demand talent choosing to work independently
  • Scale up or down quickly to meet business demands
  • Get greater visibility into hiring, including ratings and reviews on past projects
  • Find and onboard talent faster and at a lower cost than traditional staffing

WORK, SMARTER.

At Upwork, we’re here to help AI work for your business. Partner with AI talent to find quick, efficient solutions.

Find an expert

What your colleagues say about Upwork

"Mijo was incredibly responsive, followed our brand guidelines perfectly, and delivered a phenomenal product. I look forward to working with him again in the future."

"Rashid was a great communicator, always made his deadlines on time, and delivered a quality product. Honestly, I was impressed by his work. We will use him for more builds in the near future. This guy is a Google Site Genius!"

"It was a pleasure working with Ben. He immediately understood our brand's voice and his experience in crafting copy for a luxury demographic was evident. In both writing and editing, he demonstrated his ability with words."

"Andrew did great work for us and I would highly recommend him for other opportunities. He is prompt, accurate and reliable."

Upwork helps Airbnb save time and money

Upwork makes it easy to quickly complete projects with trusted independent professionals

Airbnb results to date

$14.5 Million

Spend

1400+

Project Completed

1,000+

Freelancer Engaged

99%

Client Satisfaction

How Airbnb is getting work done on Upwork

Talent Secured at 45% Cost Savings on Upwork
The Problem:

An Airbnb Media Operations leader who oversees a fast-paced and growing business unit needed to apply Airbnb brand guidelines to user-submitted videos that documented these users’ experiences. Given the large volume of videos, the internal team and current freelance resources didn't have the capacity to complete the project on time.

The Solution:

This Airbnb Media Operations leader logged into his Upwork account and posted a job for a video editor – receiving 10 qualified applications in just minutes.. After reviewing their profiles and interviewing his favorites, he hired one of Upwork's Top Rated Video Editors. The entire process was complete in a matter of days!

The Impact:

This media operations unit now has an experienced, technical and creative video editor to activate on-demand, to support their current and future content creation. At $55/hr, this Media Operations leader saved 45% of costs compared to existing freelance talent, allowing him to reinvest the difference into hiring talent on Upwork for other high-priority projects.

Critical Product Launch Saved by Quick Access to Independent Talent
The Problem:

Airbnb faced a delayed product launch because the software for uploading property listings was not working. The product manager spent weeks foregoing core, strategic work in order to manually enter-in listings, but ultimately, the work became too burdensome for the existing team to handle.

The Solution:

The Product Manager leveraged Airbnb’s partnership with Upwork to bring on experienced data entry specialists. The onboarding process was lighting-fast, having used data entry specialists that had done work for Airbnb previously. Furthermore, the Product Manager took advantage of the Talent Services team at Upwork, which took the lead on finding & onboarding the talent – not to mention implementing a QA process to ensure high quality and timely output.

The Impact:

Airbnb launched the product 12X faster than they would have without Upwork’s help. This saved Airbnb’s full-time, internal team 2,729 hours of work, allowing the team to focus on core, strategic work.

Upwork is a total talent solution for Airbnb

Teams engage in different ways based on business needs
Source talent

Your colleagues come to Upwork to find, hire, and manage project contracts with independent talent, all while complying with applicable worker classification laws.

Bring your own talent

When teams already have pros they like to work with, they can bring that talent to Upwork. This lets them hire, pay, and manage those contracts in line with worker classification laws.

Large project support

For more complex projects, Upwork helps your colleagues build the right team of independent talent—and even get end-to-end project management support.

For questions & additional support

Connect with your dedicated team at airbnb-programteam@upwork.com

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For internal questions or references, reach out to

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Resources to help you get started

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Other useful links

To get started, activate your account to join your colleagues on Upwork. Or contact your dedicated team at airbnb-programteam@upwork.com